At Crafted Furniture Collections, we strive to ensure that our customers are completely satisfied with their purchases. Our return policy outlines the terms and conditions under which we accept returns and exchanges, ensuring clarity and fairness for both parties. We understand that sometimes items may not meet your expectations, and we are committed to resolving any issues that arise.
All items must be inspected and confirmed by the customer before delivery, either in person or through video. Upon Delivery of the item, The company does not support returns of items except for damaged items upon delivery
Certain items, such as custom-made or special-order Products, may not be eligible for return or exchange.
You are responsible for the cost of return shipping, unless the Products were damaged or defective upon delivery.
We appreciate your understanding and cooperation as we work to provide you with the best possible service and products. If you have any questions or require further clarification regarding our return policy, please do not hesitate to reach out to our customer support team.